FREQUENTLY ASKED QUESTIONS
We strive to accurately represent our products through photography, but please understand that these variations are inherent to the handmade process and contribute to the uniqueness and charm of each piece. Rest assured, every item we create is crafted with the same level of quality and dedication.
How long does shipping take?
5-7 Working Days
Shipping Rate:
We currently charge a flat rate shipping fee of R150
We understand the importance of your satisfaction with our products. However, as each item is meticulously crafted to your unique specifications, we do not offer refunds or returns. This ensures that every piece we create is tailored to your individual preferences and meets our high standards of quality and craftsmanship.
Send us an email at carien@qmantis.co.za
Contact us on 082 567 7260